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SHIPPING & RETURNS
SHIPPING POLICY
We work closely with trusted international suppliers to bring you a diverse range of high-quality products at excellent value. After your order is placed, please allow 1 to 3 working days for processing and dispatch. As our items are shipped directly from our global partners, standard delivery to the UK typically takes between 7 and 14 working days. Rest assured, every order comes with a tracking number so you can follow its journey, and our dedicated customer support team is always on hand to ensure your parcel arrives safely at your front door.
RETURN & EXCHANGE POLICY
We want you to be completely satisfied with every purchase you make. If you change your mind or are not entirely happy with your item, we offer a hassle-free 30-day return policy from the date your parcel is delivered.
To be eligible for a return or exchange, the product must be unused, in its original condition, and safely returned in its original packaging.
Because we source our products from global partners, we ask that you contact our customer support team before sending anything back; they will provide you with the correct return address and a simple step-by-step guide.
Please note that return shipping costs are the responsibility of the customer, unless the item arrives faulty or damaged, in which case we will gladly arrange a full refund or a swift replacement.